Product Code : JH|081
Brand Name : JOHN HUPPER
Shipping Price : Free
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EXPECTED DELIVERY DAYS
John Hupper Men’s sartorial footwear stands out for its craftsmanship, the meticulous selection of leather and attention to detail that makes each accessory unique.
We strive towards providing you with the best customer experience. However, if you're not completely satisfied with the product, you can return your order within 10-days from the date of receipt for 100% reimbursement of the amount paid. You are required to return the product in its original and unused condition along with the original packaging, tags and accessories (if any). You are welcome to try on a product however, the adequate measure to preserve its condition is necessary.
Returns, Exchange and Refunds are valid for all the orders. For orders with a minimum value of Rs500/-, a shipping cost of Rs 50/- or Rs100/- will be incurred.
At the time of return, please ensure that the product is in its original packaging along with all the accessories, tags, and its invoice.
You can also opt for the John Hupper store credits. This credit does not have any expiration date and can be used to purchase any product from John Hupper. Once the product is received at our warehouse, it goes under a thorough quality check. If the product passes the quality check, the return procedure is then initiated. It is to be noted that the time taken while processing your return request depends on the time it takes for the courier company to deliver the packet to our returns processing facility.
For specific queries, please read the FAQs below:
The Profit Free Bazaar Pvt. Ltd.
E-72, S G M Nagar , NIT
K C Bhadkhal road
Once you've placed a return request with our customer care, it usually takes up to 72-hours to have the product get picked up from your location. The product once received at our warehouse undergoes a quality check which takes up to 48-hours. As soon as the product passes the quality check, store credits are given to your John Hupper Wallet.
Of course! We take care of all necessary pick up arrangements from your delivery location. However, if we're unable to provide a pickup in your postal code, we request you to self-ship the package through a courier of your choice. In such case, we reimburse the cost of shipment to your John Hupper wallet in the form of store credits to a maximum of Rs 250/- For this, you will be required to send a scanned copy of the courier receipt to our customer care at firstname.lastname@example.org
HOW WILL I RECEIVE MY REFUND?
In case of prepaid returns, the amount will be credited back to your account within 6-7 working days after the product has passed the quality check process.
IF I RETURN A PRODUCT ON MY OWN, DO I GET BACK THE SHIPPING CHARGES?
Yes! Any product self-shipped entitles you to receive the cash back (check our shipping charges conditions below). Any amount reimbursed is payable to your John Hupper account in the form of store credits. For this, you will be required to send a scanned copy of the courier receipt to our customer care at email@example.com
Shipping charges will NOT be deducted if
Shipping charges will be deducted if: