HOW DO I CANCEL MY ORDER?
John Hupper offers a one-hour window for your order to be canceled or modified. Once you have placed an order with john hupper, you can drop email to Customer Care at email@example.com or call us at 8820202097 to cancel the order or modify it within one hour of placing the order.
Where will be my money credited once I have canceled my order before shipment?
If you choose to cancel your order within an hour of placing it with us, you will get the refund in next 6-7 business days in your given account number.
How can I cancel my order after shipment?
After an hour, the order is sent for shipment and cannot be canceled. You will then have to initiate a return. After adhering to our Return & Exchange policy, you will get refund against the order value in next 6-7 business days.
If the cancelation is done after your product(s) have been shipped, you can do one of the following:
- If your product(s) have been shipped but have not been delivered, contact Customer Support and inform them of the same.
- If you received the product, you can return it immediately and contact Customer Support, informing them of the cancelation.
- If you have accepted the product, it will be eligible for return. Please refer to the Return section for details on the same.
How long will it take to process my cancelation request?
If you choose to cancel your order within an hour of placing it with us, you will get refund against the order value in next 6-7 days . If you initiate a Return, adhering to our Return policy you will get cash transfer that may take 6-7 business days to get credited.
How will I get my money back after cancelation?
Once you have requested cancelation, you will get your money refunded in your account in next 6-7 business days.